What kind of wicks do you use?

For cotton wicks, I use flat braid cotton core wicks made from textile-grade cotton. They are designed to promote clean burning and minimize mushrooming from carbon buildup. 

How do you ship your candles?

I take great care in making sure that all candles reach their forever homes in perfect condition. Each candle is wrapped in tissue paper and bubble wrap to protect both the labels and the glass. I also insulate the package very well with either peanuts or packing paper.

I ship everything via USPS Priority {domestic} or First Class {international}. I also use UPS depending on the weight and dimensions of your order.

If you receive your candle in less than perfect condition, be sure to contact me immediately. I can send you a new candle or refund your purchase entirely. 

How long does it take for my candle to ship?

Current processing time is 3-6 business days {Monday - Friday, excluding holidays}. Some orders may ship much sooner, but as most candles are made-to-order, I appreciate your patience! If you need something rushed, please don't hesitate to shoot me an email at info@getfictional.com.